Owners

Why Work With Us?

American Realty prides itself on being the best in every category of property management. Starting with marketing, our trendsetting marketing campaigns will market your property individually to prospective tenants that are most interested in your property. We have a long history of minimal vacancy and maximum rents. After marketing your property, the process is turned over to our experienced property management and maintenance team. Our property managers and maintenance teamwork in unison to fulfill your investment goals. Each portfolio and property are unique and we treat them as such. We work closely with our clients to determine your individual goals on a per property and per portfolio basis and set a plan to reach those goals. We take our fiduciary responsibility seriously and understand that our order is not to act in our own best interest, but instead act in the best interest of our clients.

Services We Offer
Monthly Management Fee10% Monthly Management Fee
Rent Assessment
Marketing the Property
Finding Tenants
Tenant Screening
Pet Screening
Full Legal Compliance
Convenient Rent Payments
Accounting
Property Maintenance
Rent Collection
Eviction Process Handling
Property Accounting and Reporting
Monthly Owner Statements
Property Evaluations
Owner and Tenant Portals
Tenant Maintenance System
Filter Replacement Program
Leasing Guarantee
Pet Guarantee
Maintenance Guarantee
Capital Improvement EvaluationUpon Request

Owner Portal

For our current owners, find everything you need here!

Affiliations

 

Reviews

American Realty Property Management
3.2
Based on 231 reviews
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Patrick Bumbalough
Patrick Bumbalough
19:17 15 Jun 20
We had some issues with ants which they tried to address, but never resolved, and told us it wasn’t apparently an infestation so they couldn’t call in anyone. They were prompt to respond to an issue with our kitchen sink leaking. They helped us beg the landlord to fix the central air unit sitting right outside the living room window (the landlord did not, but I understand this is outside American Realty’s control). I was extremely uncomfortable with the pressure to sign or move. We... moved in June 1st and come September 29th they began showing the apartment. We had seen it in January, so I had made the improper assumption they would hold off until then. Two groups walked through in about 3 weeks time. Once one of the groups had put in their good-faith deposit (ours was half rent, $1000) we were then given just one week to either agree to resign, and pay subsequent fees for changes to the lease at that time, or to simply ignore the offer and they will let the lease terminate per usual. The fees are as follows:Door code change $50Shortening lease $150 Extend lease $150Add tenant to lease $150Remove tenant from lease $150 Replace a tenant $200 (These are, of course, optional)Cleaning fees vary from $375-675 depending on bedroom count. The cleaning fee is paid up front before you move in, and intended to be used for cleaning services upon your exit. Ours was $475, and the “professional cleaning” was abysmal, we scrubbed the kitchen and bathroom ourselves after we moved in. I was hardly pleased to have paid a ridiculous fee for mopped floors and a wipe down of the countertops. Strangely, they charge $65 each for “Kitchen Blind-1 Broken,” and “2 Broken Blinds-NW Bed 1.” I guess I was wrong when I thought they were the worst blinds I had ever used, and they are in fact the greatest blinds ever made.All in all I had a worse time with York Creek’s (mostly dysfunctional) property management team Land & Co, but at least they didn’t charge me $195 for 3 sets of blinds. If none of this bothers you then by all means rent from American Realty, they have a nice tenant portal for submitting maintenance requests and offer instant transfer (albeit with a small fee of $2.95). The staff was always kind to me personally.read more
Megan MH
Megan MH
21:55 08 Jun 20
Garbage. Never do their jobs. Constistent miscommunication. Then they make excuses like "well we have 400+ properties." Well that isn't my problem, but my rental is your problem so do your jobs and quit making excuses! I would give zero stars if I could. Also they entice their tenants to leave 5 star reviews in order to win something or get free stuff!!! So I wouldn't believe a?single 5 star review!
Lane Wells
Lane Wells
18:07 31 Jan 20
I have leased with American Realty for four years now and have enjoyed the time doing so. Their maintenance staff will always call me directly and ask what the issue is and their in office staff was very helpful with navigating me how to add new roommates to my existing lease. If you are a college student in the area this is the ideal property management company to go through.
Stacey Hongsyvilay-Thayer
Stacey Hongsyvilay-Thayer
17:25 31 Jan 20
We've had our lease with American-Realty for less than a year and have felt taken care of. They're great and quick to answer maintenance requests, e-mails and are polite. Would recommend renting through them to others.
Allie LaLone
Allie LaLone
17:14 31 Jan 20
Second year living with American realty and loving it! Quick to respond to maintenance calls. The staff is friendly and lively! Our house has been toured quite a bit this year since it’s hot on the market and we look forward to seeing the realtors because we have gained such a great relationship with them. Have recommended to many people and now it seems everyone rents through American realty!
Sidney Olejniczak
Sidney Olejniczak
17:08 31 Jan 20
Living for American Realty has been awesome! They are easy to contact and maintenance is extremely quick. The online portal makes it super easy to pay your rent and put in maintenance requests. I’d suggest American Realty to anyone that asked where to rent in Grand Rapids!
Ethan Hodgman
Ethan Hodgman
17:01 31 Jan 20
We’ve been in the same house for two years now and signed in for a third. Basically, we love it. We’ve never had any issues with the office and they’ve always been very polite and understanding. Maintenance is always here within 24 hours to fix any problems we’ve had.
Gina Cellentani
Gina Cellentani
18:32 27 Jan 20
I've lived under American Realty Management for 2 years now. I find their response times to be satisfactory, service repairs timely, and payment systems easy. No property management group is perfect, but I've had a very good experience with American Realty and would recommend them to others.
Vance Simmons
Vance Simmons
16:49 13 Jan 20
We have been living in our apartment for a few months now. From the start, everyone at American Realty has been fantastic! Allison has handled everything promptly with a smile on her face! I would highly recommend renting through this company. Thank you for everything and we look forward to the next year in our apartmen .
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If you’d like to learn more about our properties and what it’s like to work with American Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process!