Maintenance Portal
Have a problem at your home? Contact us for professional help!
Kalamazoo Featured Properties
All third party information is subject to change. Please contact an American Realty representative for the most accurate, up to date information!
Renter’s Application
You’ve found the perfect property, now you just have to apply!
This $45 application will be judged on the following criteria. Credit report, applicant income, criminal record, landlord references, and previous evictions. The information provided will be verified and underwritten by American Realty Property Management.
Tenant Portal
Need to pay rent? Check your statement?
Tenant Card
Coming Soon
Documents
Application
Lease
Unit Condition Forms
Download Bedroom Unit Condition Form >AR UCF Bedroom
Download 1 Bedroom Unit Condition Form >AR UCF 1BED TRAD
Download 2 Bedroom Unit Condition Form >AR UCF 2BED TRAD
Download 4 Bedroom Unit Condition Form >AR UCF 4BED
Download 6 Bedroom Unit Condition Form >AR UCF 6BED
Lead Based Paint Disclosure
Protect Your Family from Lead in Your Home
Pet Agreement
Damage Fee List
Utilities Form
Parking Addendum
Subleasing Steps
FAQs
What is property management?
Property management is a service provided for property owners where a management company manages all facets of the property; from leasing, to rent collection, to payment distribution, maintenance issues, and tenant issues.
Do you own all of the properties?
Our company does not own the houses we manage; we were hired to do a service for the property owner to act as the property manager.
Do you have any rent to own properties?
At this time, we do not inventory houses that are available as a rent to own option.
Are pets allowed in the rental?
Each house is different and each property owner has the discretion to allow pets or not.
How do I know who to talk to at the office with my questions?
You can always reach out to our office by calling the main line at (269) 312-5152 or emailing the general inbox;Kzoo@american-realty.com. You will be directed to the appropriate person and they will be able to assist you.
What do I do if I have a maintenance request?
Follow the link on our website or go directly to your tenant account and log in with your username and password and submit a Maintenance Request on there!
I’m interested in your property management services; what do I do?
You can contact us at Kzoo@american-realty.com or call us at (269) 312 5152!
Is maintenance handled in-house by your company or do you outsource maintenance?
It’s a mixture of both! We have an in-house maintenance team but we utilize a handful of outside vendors for other services.
I’m a current property owner and client of American Realty, where do I go to get financial statements, rent rolls, etc.?
You have access to your live portal 24/7. Your Owner Portal can be accessed by selecting the login at the top of the screen. You will have access to an array of reports pertaining to your properties.
Do your team members have specialized roles?
Each member of our team has a special role in our company’s structure and success. Our dedicated team members are in positions which best fit their skillset. This allows us to better serve our clients and customers. It takes a team to run a successful property management company, and we strive to be leaders in the industry.
Is there any breed restriction on pets?
No there is not. We welcome all breads at our properties.
How do I go about finding a subleaser?
Yes, you may get a tenant replacement! You just need to check out the form attached and follow the steps from there. Sublease Steps
When I move out, how can I get my security deposit back? Can I use my security deposit for my last month of rent?
Please reference your tenant handbook and/or your lease documents!
Is there a grace period on rent?
Rent should be due on the first of the month unless it falls on a holiday or a weekend. There is a $40 late fee for Kalamazoo and late fees are applied on the 6th of the month.
What do I do if I have an emotional support animal?
Please provide a written note from your doctor. Once we receive that we will provide you with a Pet Agreement Form to be filled out and handed back in. This is an agreement with the roommates to have the animal in the home. The fee will then also be waived.
Is the security deposit our first month’s rent?
No. The security deposit that you place is for when you move out of the property. You will still need to pay first month’s rent when you move into the property, as this will not be part of that payment.
Can we paint our own bedrooms/can we hang stuff on the wall?
No. Section 28 of your lease states:
Renovations and Remodeling. Tenant agrees not to make any repairs or alterations to the Premises, including repainting, remodeling, driving nails in woodwork or walls, using any adhesive items on walls, without written consent of the Landlord. The Landlord will not pay for remodeling, decorating, or any work of this kind contracted by Tenant, unless authorized in writing prior to the beginning of any renovation or remodeling. The Tenant further agrees not to remove any furnishings, fixtures, or appliances without written consent of the Landlord.
