Maintenance Portal
Have a problem at your home? Contact us for professional help!
Kalamazoo Featured Properties
All third party information is subject to change. Please contact an American Realty representative for the most accurate, up to date information!
Renter’s Application
You’ve found the perfect property, now you just have to apply!
This $35 application will be judged on the following criteria. Credit report, applicant income, criminal record, landlord references, and previous evictions. The information provided will be verified and underwritten by American Realty Property Management.
Tenant Portal
Need to pay rent? Check your statement?
Tenant Card
Coming Soon
Documents
Application
Lease
Preliminary Unit Condition Form
Inventory Commencement Checklist
Lead Based Paint Disclosure
Protect Your Family from Lead in Your Home
Earnest Deposit Form
Pet Agreement
Damage Fee Schedule
Key Contract
Document Receipt Acknowledgement Form
Additional Charges
FAQs
What is property management?
Property management is a service provided for property owners where a management company manages all facets of the property; from leasing, to rent collection, to payment distribution, maintenance issues, and tenant issues.
Do you own all of the properties?
Our company does not own the houses we manage; we were hired to do a service for the property owner to act as the property manager.
Do you have any rent to own properties?
At this time, we do not inventory houses that are available as a rent to own option.
Are pets allowed in the rental?
Each house is different and each property owner has the discretion to allow pets or not.
How do I know who to talk to at the office with my questions?
You can always reach out to our office by calling the main line or emailing the general inbox; info@american-realty.net. You will be directed to the appropriate person and they will be able to assist you.
What do I do if I have a maintenance request?
Follow the link on our website or go directly to propertymeld.com and log in with your username and password and submit a Maintenance Request on there.
I’m interested in your property management services; what do I do?
You can fill out the form on our website located under the Owners tab. (I don’t remember where we are putting this.. we may need to correct the location..) or you can email/call our office at any time.
Is maintenance handled in-house by your company or do you outsource maintenance?
It’s a mixture of both! We have an in-house maintenance team but we utilize a handful of outside vendors for other services.
I’m a current property owner and client of American Realty, where do I go to get financial statements, rent rolls, etc.?
You have access to your live portal 24/7. Your Owner Portal can be accessed by selecting the login at the top of the screen. You will have access to an array of reports pertaining to your properties.
Do your team members have specialized roles?
Each member of our team has a special role in our company’s structure and success. Our dedicated team members are in positions which best fit their skillset. This allows us to better serve our clients and customers. It takes a team to run a successful property management company, and we strive to be leaders in the industry.
Do we have to pay full months’ rent when we move out on the 15th?
No, you only have to pay a prorated amount, which will be half of your normal rental payment.
Is there any breed restriction on pets?
No there is not. We welcome all breads at our properties.
I know the lease says “no subleasing” but is there a way to get off of the lease?
Yes, you may get a tenant replacement. You are responsible for finding your own replacement, but once you do please contact our office for more details.
Can I change my key code?
Yes. Please call the office, and we will be able to send someone out to your property to do that for you. The cost is $50 per code change, unless you just recently had a tenant replacement at your property.
Can we have five people on the lease?
No. The City of Grand Rapids only allows for 4 unrelated people to be on a lease. Even if the home you are wanting to rent has 5 bedrooms, it does not mean we are allowed to rent it out to 5 people. If you are related, please let the city know, and then provide us with that information.
How do I report a repair, which needs to be done in my home?
Follow the link on our website or go directly to propertymeld.com and log in with your username and password and submit a Maintenance Request on there. Please give as much detail as you can in the request.
When I move out, how can I get my security deposit back? Can I use my security deposit for my last month of rent?
Security deposits are not to be used instead of payment of rent, since the purpose of a security deposit is to pay for any damage caused by the tenant or their guests. If you do not pay any rent, including the last month you are in the unit, you will be subject to eviction proceedings.
Is there a grace period on rent?
Rent is due on the 1st of the month, unless the 1st is a holiday. It would be then the next business day. If it is not paid on time, you will receive a $50 late fee on your account for the month that you are late.
What do I do if I have an emotional support animal?
Please provide a written note from your doctor. Once we receive that we will provide you with a Pet Agreement Form to be filled out and handed back in. This is an agreement with the roommates to have the animal in the home. The fee will then also be waived.
Is the security deposit our first month’s rent?
No. The security deposit that you place is for when you move out of the property. You will still need to pay first month’s rent when you move into the property, as this will not be part of that payment.
Can we paint our own bedrooms/can we hang stuff on the wall?
No. Section 28 of your lease states:
Renovations and Remodeling. Tenant agrees not to make any repairs or alterations to the Premises, including repainting, remodeling, driving nails in woodwork or walls, using any adhesive items on walls, without written consent of the Landlord. The Landlord will not pay for remodeling, decorating, or any work of this kind contracted by Tenant, unless authorized in writing prior to the beginning of any renovation or remodeling. The Tenant further agrees not to remove any furnishings, fixtures, or appliances without written consent of the Landlord.
Reviews
If you’d like to learn more about our properties and what it’s like to work with American Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process!