Renters in

Grand Rapids

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Maintenance Portal

Have a problem at your home? Contact us for professional help!

Grand Rapids Featured Properties

All third party information is subject to change. Please contact an American Realty representative for the most accurate, up to date information!

Helpful Videos

Check out our videos that are designed to help tenants learn the many different aspects of renting a home. From how to fill out checks and money orders, to resolving maintenance issues. We are here to help

Renter’s Application

Place a deposit on a home. Include full name, phone number, email address and property it is for. We accept check/money order dropped off at our office and made out to American Realty.
Submit one application. All remaining applications will be due once the deposit has been approved. All applicants, including Co-Signers, will need to pay a $45 application fee.
And that’s it!

You’ve found the perfect property, now you just have to apply!

This $45 application will be judged on the following criteria. Credit report, applicant income, criminal record, landlord references, and previous evictions. The information provided will be verified and underwritten by American Realty Property Management.

When filling out an application, the information being filled out must be the information from the person filling out the application.
Any person(s) planning on occupying the property, must fill out an application. City of Grand Rapids does not permit more than 4, unrelated people to occupy a home together. Co-signers will have to fill out their own separate application.
Your application should be your own personal information.
Application Fees are non-refundable.

***In order to process an application, A DEPOSIT MUST BE PLACED FIRST. Once the deposit is placed, we will process your applications for approval. We do not accept co-signers as the initial application to place a deposit.”

Application Form

Tenant Card

Coming Soon

Documents

Documents can be changed on a case by case basis. Please read any documents published to you before signing. Reach out to an American Realty Representative for the most up to date information.

Lease

Inventory Commencement Checklist

Download Inventory Commencement Checklist >

Lead Based Paint Disclosure

Download Lead Based Paint Disclosure Form >

Protect Your Family from Lead in Your Home

Download Protect Your Family from Lead Pamphlet >

Earnest Deposit Form

Download Earnest Deposit Form >

Pet Agreement

Download Pet Agreement >

Damage Fee Schedule/Additional Charges

Download Damage Fee Schedule/Additional Charges >

Key Contract

Download Key Contact >

FAQs

What is property management?

Property management is a service provided for property owners where a management company manages all facets of the property; from leasing, to rent collection, to payment distribution, maintenance issues, and tenant issues.

Do you own all of the properties?

Our company does not own the houses we manage; we were hired to do a service for the property owner to act as the property manager.

Do you have any rent to own properties?

At this time, we do not inventory houses that are available as a rent to own option.

Are pets allowed in the rental?

Each house is different and each property owner has the discretion to allow pets or not.

How do I know who to talk to at the office with my questions?

You can always reach out to our office by calling the main line at (616) 913-9004 or emailing the general inbox; info@american-realty.com. You will be directed to the appropriate person and they will be able to assist you.

What do I do if I have a maintenance request?

Follow the link on our website or go directly to propertymeld.com and log in with your username and password and submit a Maintenance Request on there.

I’m interested in your property management services; what do I do?

You can contact us at info@american-realty.com or call us at (616) 913-9004!

Is maintenance handled in-house by your company or do you outsource maintenance?

It’s a mixture of both! We have an in-house maintenance team but we utilize a handful of outside vendors for other services.

I’m a current property owner and client of American Realty, where do I go to get financial statements, rent rolls, etc.?

You have access to your live portal 24/7. Your Owner Portal can be accessed by selecting the login at the top of the screen. You will have access to an array of reports pertaining to your properties.

Do your team members have specialized roles?

Each member of our team has a special role in our company’s structure and success. Our dedicated team members are in positions which best fit their skillset. This allows us to better serve our clients and customers. It takes a team to run a successful property management company, and we strive to be leaders in the industry.

Do we have to pay full months’ rent when we move out on the 15th?

No, you only have to pay a prorated amount, which will be half of your normal rental payment.

What are your Rental Requirements?

No evictions in the past 7 years
2.5x rent verifiable income
Credit score 600+

When can I schedule a showing?

Check the available properties for information regarding showings!

What happens after I place my deposit?

Once you place your deposit, the current tenants have three (3) business days to decide if they would like to renew. If they do not renew, we will notify you and reach out with the following steps regarding lease signing/etc. If they do renew, you are able to get a full refund on your deposit or transfer the deposit to another AR property.

Are there any breed restriction on pets?

No there is not.

I know the lease says “no subleasing” but is there a way to get off of the lease?

Yes, you may get a tenant replacement. You are responsible for finding your own replacement, but once you do please contact our office for more details.

Can I change my key code?

Yes. Please call the office to inquire about the cost. You can submit your request through the maintenance portal.

Can we have five people on the lease?

No. The City of Grand Rapids only allows for 4 unrelated people to be on a lease. Even if the home you are wanting to rent has 5 bedrooms, it does not mean we are allowed to rent it out to 5 people. If you are related, please let the city know, and then provide us with that information.

When I move out, when do I receive my security deposit back?

Your security deposit return will be postmarked within 30 days of your lease end date, and
will be mailed to the forwarding address provided.

Can I use my security deposit for my last month of rent?

Security deposits are not to be used instead of payment of rent, since the purpose of a security deposit is to pay for any damage caused by the tenant or their guests. If you do not pay any rent, including the last month you are in the unit, you will be subject to eviction proceedings.

Is there a grace period on rent?

Rent is due on the 1st of the month. If it is not paid on time, you will receive a $50 late fee on your account for the month that you are late.

What do I do if I have an emotional support animal?

Please provide a written note from your doctor. Once we receive that we will provide you with a Pet Agreement Form to be filled out and handed back in. This is an agreement with the roommates to have the animal in the home. The fee will then also be waived.

Is the security deposit our first month’s rent?

No. The security deposit that you place is for when you move out of the property. You will still need to pay first month’s rent when you move into the property, as this will not be part of that payment.

Can we paint our own bedrooms/can we hang stuff on the wall?

No. Section 28 of your lease states:

Renovations and Remodeling. Tenant agrees not to make any repairs or alterations to the Premises, including repainting, remodeling, driving nails in woodwork or walls, using any adhesive items on walls, without written consent of the Landlord. The Landlord will not pay for remodeling, decorating, or any work of this kind contracted by Tenant, unless authorized in writing prior to the beginning of any renovation or remodeling. The Tenant further agrees not to remove any furnishings, fixtures, or appliances without written consent of the Landlord.

Will we be able to move in early?

Your property will be ready by your lease start date. Request for early move ins cannot be accommodated. In the event that the property is available earlier, we will notify the future tenants immediately.

Can we use the fireplace in our home?

The fireplace in all of our properties is a “decoration” and should/can not be used for actual fires.