No, each unit is gone through and repaired so everything works when you move in.

There is only one kind of harmful black mold, all others can be killed with bleach and paper towels.

If you caused the issue/ damage, yes, if it’s from age of item or failure, no.

Unfortunately, no, because we don’t want to be liable if the set were to fall.

You can request work by putting a work order through your tenant portal.

No, with your permission, we can enter your unit and take care of the issue without your home.

It all depends on the severity of the problem. Active water leaks and sewer backups take precedent over most things. Usually within a day of the request being submitted, we will have one of our technicians assess the problem. If it requires an outside vendor, it will depend on their schedules.

Residents are only billed for damage done by them to a property such as holes in walls or clogged waste pipes. If it was for a non-emergency related issue that was called in on the emergency line, it could be billable.

Anything that affects the immediate habitability of the home such as flooding, active water leaks, or loss of heat.

We work very hard between tenancies to make sure the property is spotless and free of pests. Insect eggs can be attached to furniture or clothing that are brought in from second-hand stores, other people’s homes or even hotels. Mice will get in and stay if there is a food supply. Keeping all food, including what’s in your pet’s dish, sealed and stored is the best way to prevent them from making your house theirs.