American Realty Property Management was founded in 2000 by James Eerdmans for the purpose of providing quality rental housing for our tenants and an unparalleled service to its clients and tenants it serves. Our mission is to provide a superior rental experience for our tenants while protecting the assets of our clients. This mission is based on our belief that the interests of property owners and tenants are parallel and in harmony with one another. In conjunction with our fiduciary responsibility to our clients, we deliver quality rental properties and a high level of customer service to our tenants to ensure their satisfaction. By providing this, we believe our clients will realize the highest return on their investment while exceeding the expectations of our tenants.
Our mission is to provide a superior rental experience for our tenants while protecting the assets of our clients.
# of Tenants
# of Available Properties
#of maintenance requests resolved in the last 12 months
Meet The Grand Rapids Team
At American Realty, we pride ourselves on the individuals we have working here! Get to know more about us here and don’t be afraid to say hi!
We had some issues with ants which they tried to address, but never resolved, and told us it wasn’t apparently an infestation so they couldn’t call in anyone. They were prompt to respond to an issue with our kitchen sink leaking. They helped us beg the landlord to fix the central air unit sitting right outside the living room window (the landlord did not, but I understand this is outside American Realty’s control). I was extremely uncomfortable with the pressure to sign or move. We... moved in June 1st and come September 29th they began showing the apartment. We had seen it in January, so I had made the improper assumption they would hold off until then. Two groups walked through in about 3 weeks time. Once one of the groups had put in their good-faith deposit (ours was half rent, $1000) we were then given just one week to either agree to resign, and pay subsequent fees for changes to the lease at that time, or to simply ignore the offer and they will let the lease terminate per usual. The fees are as follows:Door code change $50Shortening lease $150 Extend lease $150Add tenant to lease $150Remove tenant from lease $150 Replace a tenant $200 (These are, of course, optional)Cleaning fees vary from $375-675 depending on bedroom count. The cleaning fee is paid up front before you move in, and intended to be used for cleaning services upon your exit. Ours was $475, and the “professional cleaning” was abysmal, we scrubbed the kitchen and bathroom ourselves after we moved in. I was hardly pleased to have paid a ridiculous fee for mopped floors and a wipe down of the countertops. Strangely, they charge $65 each for “Kitchen Blind-1 Broken,” and “2 Broken Blinds-NW Bed 1.” I guess I was wrong when I thought they were the worst blinds I had ever used, and they are in fact the greatest blinds ever made.All in all I had a worse time with York Creek’s (mostly dysfunctional) property management team Land & Co, but at least they didn’t charge me $195 for 3 sets of blinds. If none of this bothers you then by all means rent from American Realty, they have a nice tenant portal for submitting maintenance requests and offer instant transfer (albeit with a small fee of $2.95). The staff was always kind to me personally.read more
Garbage. Never do their jobs. Constistent miscommunication. Then they make excuses like "well we have 400+ properties." Well that isn't my problem, but my rental is your problem so do your jobs and quit making excuses! I would give zero stars if I could. Also they entice their tenants to leave 5 star reviews in order to win something or get free stuff!!! So I wouldn't believe a?single 5 star review!
I have leased with American Realty for four years now and have enjoyed the time doing so. Their maintenance staff will always call me directly and ask what the issue is and their in office staff was very helpful with navigating me how to add new roommates to my existing lease. If you are a college student in the area this is the ideal property management company to go through.
We've had our lease with American-Realty for less than a year and have felt taken care of. They're great and quick to answer maintenance requests, e-mails and are polite. Would recommend renting through them to others.
Second year living with American realty and loving it! Quick to respond to maintenance calls. The staff is friendly and lively! Our house has been toured quite a bit this year since it’s hot on the market and we look forward to seeing the realtors because we have gained such a great relationship with them. Have recommended to many people and now it seems everyone rents through American realty!
Living for American Realty has been awesome! They are easy to contact and maintenance is extremely quick. The online portal makes it super easy to pay your rent and put in maintenance requests. I’d suggest American Realty to anyone that asked where to rent in Grand Rapids!
We’ve been in the same house for two years now and signed in for a third. Basically, we love it. We’ve never had any issues with the office and they’ve always been very polite and understanding. Maintenance is always here within 24 hours to fix any problems we’ve had.
I've lived under American Realty Management for 2 years now. I find their response times to be satisfactory, service repairs timely, and payment systems easy. No property management group is perfect, but I've had a very good experience with American Realty and would recommend them to others.
We have been living in our apartment for a few months now. From the start, everyone at American Realty has been fantastic! Allison has handled everything promptly with a smile on her face! I would highly recommend renting through this company. Thank you for everything and we look forward to the next year in our apartmen .
If you’d like to learn more about our properties and what it’s like to work with American Realty, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process!